Efficacy of healthcare AI assistants
Suki AI, the ambient clinical intelligence platform, just announced a fresh round of financing to expand beyond conversation capture to clinical decision support, revenue cycle, and operational workflows. We see a similar story play out across healthcare AI assistants: expanding from one area of focus within the clinician’s workflow into the entire clinical experience. As the scope of these tools grows, from an analytics standpoint, how does one measure the true efficacy of such tools? The basic premise of an AI assistant embedded into the clinical workflow is that it improves the efficiency through one of the many pathways: Listening to the conversation between the clinician and the patient and taking automatic notes, thus freeing up the time spent in manual note taking Reading the patient’s clinical history before the appointment and summarizing the relevant events and outstanding issues, thus reducing time spent reading documents and constructing the history manually Extractin...